About Direct Selling

What is Direct Selling?

A Pathway to Ethical Entrepreneurship and Inclusive Economic Empowerment

Direct selling is a person-to-person marketing and retail channel that enables companies — from global brands to grassroots enterprises — to distribute products and services directly to consumers, bypassing traditional retail environments. This model allows for personalized customer experiences, trust-based engagement, and flexible income opportunities for millions of individuals worldwide.

Products marketed through direct selling span various categories, including wellness and nutrition, cosmetics, fashion accessories, homeware, personal care, and innovative technologies — catering to diverse consumer needs.

A Business Model Rooted in People, Not Just Products

What sets direct selling apart from conventional retail is its dual purpose:

  • Delivering high-quality, trusted products and services directly to consumers
  • Empowering individuals — regardless of background — to build a business at their own pace and scale

With low start-up costs, minimal overhead, and flexible entry, direct selling provides a unique entrepreneurial opportunity, especially for:

  • Women, youth, and retirees seeking supplemental income
  • Individuals in rural or underserved regions
  • Emerging entrepreneurs who value autonomy, impact, and relationship-building

How It Works

Direct sellers — often called Independent Distributors, Consultants, or Entrepreneurs — operate independently while affiliated with a direct selling company. They typically engage customers through:

  • Face-to-face interactions
  • Product demonstrations and community events
  • Digital platforms, social commerce, and e-commerce tools

In the modern economy, direct selling is more than a sales model — it’s a human connection model. It thrives on trust, education, and storytelling, making it highly effective in markets where personal interaction is valued more than mass marketing or shelf presence.

Why Millions Choose Direct Selling

Around the world, individuals are drawn to direct selling because:

  • They love the products or services and want access at preferred pricing
  • They want to earn income through flexible selling
  • They seek to build teams or networks that expand their business reach and income potential
  • They value personal growth, training, recognition, and community

The most successful direct sellers achieve financial rewards and develop leadership, mentorship, and entrepreneurial skills that uplift entire communities.

GFDSA’s Role

The Global Federation of Direct Selling Associations (GFDSA) exists to support and elevate this industry through:

  • Ethical standards and codes of conduct
  • Support for regional and domestic associations
  • Training, advocacy, and global collaboration
  • Consumer education and industry integrity

“GFDSA views direct selling as a transformative economic force — a platform that empowers individuals, strengthens local economies, and connects people through value-driven commerce.”

Choosing an Opportunity in Direct Selling

Empowering Your Entrepreneurial Journey — The GFDSA Way

Choosing the right opportunity in direct selling is a decisive step toward financial independence, personal growth, and business ownership. At GFDSA, we believe in empowering individuals with the tools, transparency, and support they need to make informed, ethical, and rewarding decisions.

Here’s how to navigate your journey confidently and responsibly:

1. Identify a Company and Product That Truly Resonates With You

Explore companies and products that align with your values, interests, and lifestyle. Look for offerings that you would personally use and proudly share with others.

Start by connecting with GFDSA-recognized Direct Selling Associations (DSAs) in your country or region. They maintain directories of member companies that adhere to ethical standards and fair business practices.

2. Take Your Time — Think Long-Term

Be cautious of high-pressure tactics or “get in on the ground floor” promises. A legitimate direct selling opportunity will remain sustainable, ethical, and valuable over time.

Ask yourself:

  • Is the opportunity built on real product value and customer satisfaction?
  • Will this business grow steadily with effort, or is it focused on recruitment-only profits?

3. Ask the Right Questions

Don’t hesitate to ask about:

  • The company’s history, leadership, and reputation
  • Start-up costs, tools, training, and support
  • Product return/refund policies
  • Average earnings and expected costs of running the business
  • Whether commissions are based on product sales to genuine customers, not just recruitment

4. Request and Read All Company Literature

Always review official brochures, contracts, compensation plans, and terms. Make sure the information is:

  • Officially issued by the company
  • Compliant with your local laws and the GFDSA World Code of Ethics
  • Clear and consistent

5. Talk to Others — Seek Real Experiences

Speak with people who are already affiliated with the company. Ask about:

  • Their experience with the products
  • Customer satisfaction
  • The support and culture within the business
  • Whether they are earning in proportion to their effort and sales

6. Verify Everything — Be an Informed Decision-Maker

Not everything that looks “official” is legitimate. Double-check any claims, documentation, or testimonials. When in doubt, consult your country’s GFDSA-accredited Regional Direct Selling Association (RDSAs) or contact your local consumer protection agency.

Need Guidance? We’re Here to Help.

GFDSA collaborates closely with Regional Direct Selling Association (RDSAs) to provide:

  • Verified lists of ethical member companies
  • Educational resources
  • Complaint redressal mechanisms
  • Advisory support for new entrepreneurs

Our Commitment to You: The GFDSA World Code of Ethics

Every GFDSA-affiliated Regional Direct Selling Association (RDSA) implements and enforces the GFDSA World Code of Ethics for Direct Selling, which can also be applied to its respective member companies. This ensures its practices are ethical, consumer-focused, and legally sound domestically and internationally. The Code protects you, the entrepreneur, and the consumer and is regularly updated to meet the changing demands of the global market.

“Direct selling can be rewarding and empowering when you choose the right path, guided by knowledge, ethics, and support. GFDSA is here to ensure that the path is open to all.”

Benefits of Direct Selling

Empowering People. Strengthening Economies. Transforming Communities.

At its core, direct selling is more than just a distribution method — it catalyzes economic opportunity, empowerment, and inclusive growth. The Global Federation of Direct Selling Associations (GFDSA) recognizes direct selling as a transformative model that benefits entrepreneurs, consumers, communities, and companies.

For Individuals: A Gateway to Entrepreneurship

Direct selling provides flexible, low-risk income opportunities for people from all walks of life — especially for:

  • Those seeking supplemental household income
  • Women, youth, and retirees looking for flexible schedules
  • Individuals in rural or underserved communities with limited access to formal employment

Start-up costs are typically low — often requiring only a modestly priced starter kit — with no need for extensive inventories or high capital investment. Individuals can start earning income immediately while building long-term entrepreneurial skills.

For many, what starts as part-time income becomes a full-time, fulfilling career through consistent effort, personal growth, and network development.

For Consumers: Personalized Service and Convenience

Direct selling enhances the consumer experience by offering:

  • One-on-one product guidance and demonstrations
  • Convenient home delivery
  • Personalized after-sales support
  • Satisfaction guarantees backed by the GFDSA Code of Ethics

Through a trusted relationship with the seller, consumers gain access to high-quality, innovative products often unavailable in traditional retail settings.

For Companies: A Cost-Effective, Human-Centered Channel

Direct selling is an ideal model for businesses that want to:

  • Reach consumers through personal trust and interaction
  • Enter diverse or underserved markets without the cost of retail infrastructure
  • Promote unique or niche products that thrive through demonstration and education

Direct selling offers a scalable platform for regional and domestic enterprises to reach broader markets while empowering local sellers as brand ambassadors.

For Society: A Tool for Inclusive Economic Development

GFDSA’s Socio-Economic Impact Studies show that direct selling contributes positively to local and national economies by:

  • Creating self-employment opportunities at scale
  • Stimulating grassroots economic activity
  • Fostering financial inclusion and skill-building
  • Empowering marginalized communities, including women and youth

Direct selling supports inclusive entrepreneurship, helping individuals take ownership of their future while contributing meaningfully to their communities.

Ethics, Trust, and Impact — The GFDSA Way

All GFDSA member associations and companies adhere to the GFDSA World Code of Ethics, ensuring that direct selling remains:

  • Ethical and transparent
  • Consumer-friendly and compliant
  • Economically impactful and socially responsible

Global Direct Selling Industry Statistics

Empowering Economies, Elevating People, Enabling Inclusive Growth

The global direct selling industry continues to serve as a powerful economic force, offering accessible entrepreneurial opportunities, personalized consumer experiences, and dynamic market entry solutions for companies across all regions.

According to the Global Federation of Direct Selling Associations (GFDSA), the industry's global retail sales value reached an estimated USD 168 billion in the most recent fiscal year, reflecting its resilience, adaptability, and wide-reaching socioeconomic influence.

Global Highlights (GFDSA Viewpoint)

  • Over 120 million people worldwide are engaged in direct selling as independent distributors, consultants, or micro-entrepreneurs
  • 75% of the global direct selling workforce are women, many of whom use the platform for flexible income, career reinvention, or community-based enterprise
  • Approximately 50% of global direct selling revenue is generated by domestic and regional companies, underscoring the strength of localized entrepreneurship and the need for equitable industry representation

Regional Breakdown

(Illustrative estimates based on GFDSA member data)

Region Estimated Sales Value (USD) % of Global Total Key Trends
Asia-Pacific $80 billion+ ~48% Strong demand in nutrition, wellness & tech products
Latin America $20 billion+ ~12% Rapid growth in hybrid social commerce models
Africa & Middle East $10 billion+ ~6% Youth-driven entrepreneurship and mobile-based selling
Europe $25 billion+ ~15% High ethical regulation and strong product loyalty
North America $30 billion+ ~18% Mature market with emphasis on personal branding & digital tools

Key Industry Drivers (GFDSA-Recognized Trends)

  • Digital Transformation: 80% of direct sellers now use digital tools, social media, and mobile platforms to engage customers
  • Health & Wellness Domination: Over 35% of global product sales are in the nutrition, wellness, and personal care categories
  • Flexibility & Empowerment: 70% of participants cite flexibility and lifestyle benefits as top reasons for joining
  • Social Commerce Integration: An increasing number of companies are blending direct selling with influencer and affiliate models

Why These Numbers Matter – The GFDSA Perspective

Unlike conventional retail or platform-centric gig models, direct selling empowers individuals to become entrepreneurs with a purpose. Each statistic represents:

  • A mother supplementing her household income
  • A student financing their education
  • A veteran restarting a career
  • A rural distributor bringing products to unreachable markets

Through our ethical codes, inclusive policies, and regional empowerment initiatives, GFDSA ensures that every voice, every market, and every seller matters in shaping the global industry’s future.

Accountability & Data Integrity

All GFDSA statistics are derived through collaborative reporting from member associations, supported by:

  • Verified national DSA data
  • Third-party socio-economic impact studies
  • Digital infrastructure usage trends
  • Regional insights from grassroots partners

GFDSA is committed to transparent and inclusive global data practices beyond corporate figures to capture the actual socio-economic value of direct selling.

Independent Salesforce: Empowering Individuals, Strengthening Economies

One of the direct selling industry's defining features is its people-powered model—where products and services are offered not through traditional retail outlets or e-commerce giants but through a network of independent entrepreneurs who bring value directly to consumers. Under the Global Federation of Direct Selling Associations (GFDSA) vision, this model is celebrated as a sustainable, ethical, and inclusive path to micro-entrepreneurship.

Independent but Never Alone

Independent direct sellers — often known as consultants, distributors, or brand ambassadors — operate their businesses while affiliated with a direct selling company that provides products, training, and tools. They:

  • Earn income through commissions on sales to customers
  • student financing their educationSet their work schedules and define their business strategies
  • Choose whether to sell individually or build a team, offering mentorship to others
  • Engage directly with consumers through relationship-based marketing

Freedom, Flexibility, and Fulfilment

Direct selling provides a unique opportunity for individuals to:

  • Be their boss without the high startup costs or risks of traditional business models
  • Balancing work and life according to their circumstances and goals
  • Grow at their own pace — part-time, full-time, or as a passion-driven side income

This level of flexibility attracts:

  • Parents seeking work-life balance
  • Students building income while studying
  • Caregivers and retirees seeking purpose and supplemental earnings
  • Women, youth, and individuals in rural areas where formal employment may be limited
  • Military spouses and mobile individuals who need portable careers

Low Barrier to Entry, High Potential for Growth

Direct selling is one of the most accessible pathways to entrepreneurship today. Most companies offer low-cost entry options, often under a few hundred dollars, covering:

  • A starter kit with product samples
  • Access to online tools, mobile apps, and training materials
  • Guidance from mentors and company support teams

Unlike traditional business models, direct selling does not require expensive inventory, real estate, or advertising overhead, making it a risk-conscious, low-investment option for aspiring entrepreneurs.

Global Impact, Local Empowerment

Independent direct sellers contribute significantly to the global economy. While the direct selling sector added over USD 180+ billion in global retail sales, its real value lies in the millions of individuals it empowers—especially in developing regions where job creation, financial inclusion, and community engagement are vital.

GFDSA champions this movement by:

  • Promoting ethical standards and fair compensation models
  • Supporting regional and domestic associations to train and equip independent sellers
  • Advocating for policies that protect and uplift independent entrepreneurs
  • Ensuring that the industry remains inclusive, transparent, and people-first

The GFDSA Promise

Every independent seller operating within the GFDSA framework is backed by the GFDSA World Code of Ethics, ensuring:

GFDSA champions this movement by:

  • Transparent business practices
  • Consumer protection and satisfaction guarantees
  • Show respect for personal decision-making and autonomy

GFDSA World Code of Ethics

The GFDSA World Code of Ethics is the cornerstone of integrity, transparency, and responsibility in the global direct selling industry. It establishes clear and enforceable standards for ethical business conduct among all GFDSA member associations and their affiliated companies.

Adopted across all GFDSA member countries, the Code ensures that direct selling practices remain fair, honest, and respectful to consumers and independent sellers.

It covers key areas, including product claims, sales practices, consumer protection, dispute resolution, and responsible recruitment.

The Code is not static — it is continuously reviewed and enhanced to reflect evolving global market dynamics, legal frameworks, and ethical expectations. All member associations must implement the Code nationally and ensure their member companies fully comply.

By upholding the GFDSA World Code of Ethics, we reinforce trust in the industry, empower ethical entrepreneurship, and protect consumers — creating a more responsible and sustainable future for direct selling worldwide.

Consumer Protection

Consumer Protection: Your Rights, Our Responsibility

At the Global Federation of Direct Selling Associations (GFDSA), consumer protection is a core ethical and responsible business pillar. We believe every consumer has the right to honest, transparent, and fair dealings when engaging with direct selling companies and independent sellers.

GFDSA member companies and associations are committed to upholding the highest consumer respect and accountability standards, guided by the GFDSA World Code of Ethics.

1. Verify the Identity of Sales Representatives

Always ensure that the direct seller you are dealing with:

  • Transparent business practices
  • Consumer protection and satisfaction guarantees
  • Show respect for personal decision-making and autonomy

2. Take Your Time Before Signing Anything

Do not sign any agreement, order form, or contract unless:

  • You have verified the identity of the seller
  • You understand the terms and conditions
  • All commitments (pricing, delivery timelines, offers) are clearly stated in writing

3. Be Cautious When Making Payments

Avoid making cash payments unless:

  • You have been issued a valid receipt
  • The seller has presented proper identification and company documentation
  • You are confident in the credibility of the business

4. Be Wary of Verbal Promises

Any verbal commitment — such as “special offers” or “limited-time discounts” — should be:

  • Backed by written confirmation
  • Clearly outlined in official company materials
  • Reflected in the final invoice or receipt

5. Product Guarantees and Return Rights

All GFDSA member companies must provide:

  • Clear return and refund policies
  • Written product guarantees or warranties
  • A “cooling-off” period, where applicable, allows you to reconsider your purchase

6. Look for the GFDSA Affiliation

Choose to engage with companies that are part of the GFDSA and are members of Regional Direct Selling Associations. This guarantees that the business:

  • Adheres to the GFDSA World Code of Ethics
  • Offers transparent consumer protection
  • Operates with accountability and fairness

Building Trust Through Ethics

GFDSA and its member associations welcome and encourage these consumer checks. We know that sustainable success in direct selling comes not from pressure or persuasion but from building long-term trust, transparency, and integrity.

GFDSA World Code of Ethics

The GFDSA World Code of Ethics is the cornerstone of integrity, transparency, and responsibility in the global direct selling industry. It establishes clear and enforceable standards for ethical business conduct among all GFDSA member associations and their affiliated companies.

Adopted across all GFDSA member countries, the Code ensures that direct selling practices remain fair, honest, and respectful to consumers and independent sellers. It covers key areas, including product claims, sales practices, consumer protection, dispute resolution, and responsible recruitment.

The Code is not static — it is continuously reviewed and enhanced to reflect evolving global market dynamics, legal frameworks, and ethical expectations. All member associations must implement the Code nationally and ensure their member companies fully comply.

By upholding the GFDSA World Code of Ethics, we reinforce trust in the industry, empower ethical entrepreneurship, and protect consumers — creating a more responsible and sustainable future for direct selling worldwide.

Avoiding Illegal Schemes or Investment Schemes

Is There a Real Product?

Protect Yourself. Choose Legitimate Direct Selling.

If you are considering joining a direct selling opportunity, one of the most critical questions you must ask is:

“Is there a genuine, marketable product or service?”

At the Global Federation of Direct Selling Associations (GFDSA), we are committed to helping individuals identify legitimate, ethical opportunities and avoid illegal schemes that exploit people under the guise of business.

Key Things to Consider Before You Join:

1. Genuine Products, Real Value

A legitimate direct selling business is built on tangible, high-quality, competitively priced products or services. These products should:

  • Have an apparent market demand
  • Be sellable to actual customers — not just to recruits
  • Offer value beyond the compensation plan

If the product feels vague, speculative, overpriced, or exists only to justify enrolment fees, this is a red flag.

2. Beware of Pyramid Schemes Disguised as Direct Selling

Illegal pyramid schemes often use token or low-value products to mask recruitment-driven profit models. Common warning signs include:

  • Heavy emphasis on recruitment over product sales
  • Promises of fast income just for bringing others in
  • Requirements to purchase large inventories with no return rights
  • Unclear or exaggerated product claims with no substantiated value

Remember: If the focus is more on enrolling people than selling products, it’s not direct selling — it’s a pyramid scheme.

The GFDSA Standard: Product-Driven, People-First

All GFDSA-recognized companies and associations must:

  • Provide clearly defined, verifiable product offerings
  • Comply with the GFDSA World Code of Ethics
  • Ensure that compensation is based on product sales, not recruitment
  • Offer transparent information, refund policies, and consumer guarantees

Your Checklist Before Joining:

  • Is the product real, and does it have value?
  • Are you expected to sell to customers, not just recruit?
  • Is income earned through actual product sales?
  • Are the product details and compensation plan clearly explained in writing?
  • Is the company affiliated with a GFDSA-accredited Direct Selling Association?

At GFDSA, we protect the direct selling industry's reputation by supporting only ethical, product-based, and transparent business models.

Your journey in direct selling should be built on trust, empowerment, and real value — never deception.

Are Earnings Claims Too Good to Be True?

In direct selling, income is earned through product sales and, in some cases, through the sales generated by a team you build over time. Success requires consistent effort, skill development, and customer service.

Be cautious of:

  • Promises of fast or guaranteed income
  • Claims of “passive” or “automated” wealth with little to no effort
  • Messaging focused more on recruiting than selling

GFDSA encourages responsible income disclosure and does not endorse exaggerated or misleading earnings claims.

What Does It Cost to Join?

Legitimate direct selling companies typically require a modest start-up fee, often covering a starter kit or training materials. These costs should be reasonable, transparent, and optional.

Be wary of:

  • High upfront payments to join
  • Pressure to buy expensive packages to “qualify”
  • Financial incentives tied to recruitment or excessive inventory purchases

Pyramid schemes often profit from enrollment fees, not product value.

Do You Understand the Compensation or Marketing Plan?

Direct selling companies often use multi-level compensation structures to reward sales performance and leadership.

Before joining:

  • Ensure you understand precisely how you will earn income
  • Confirm that commissions are based on product sales, not recruitment
  • Be cautious if the plan is overly complex or unclear — lack of clarity may hide unethical practices

GFDSA supports simple, transparent, and product-based reward systems.

Are Products Genuinely Used by Consumers?

In a legitimate direct selling model, products are consumed and purchased by real end users, including customers and distributors.

Ask:

  • Are the products sound, well-priced, and in demand?
  • Are sales happening to non-distributor customers?
  • Is there pressure to make large inventory purchases without actual demand?

Be wary of schemes where products exist only to justify recruitment.

Is There an Emphasis on Recruiting?

While building a team can be part of a direct selling business, recruiting should never be the primary focus.

A legitimate company:

  • Prioritizes product quality, customer satisfaction, and retail sales
  • Supports distributors with training and product education
  • Does not require ongoing recruitment to earn commissions

Recruitment-only income models are a hallmark of pyramid schemes.

What Happens with Unsold Inventory?

Reputable companies offer inventory buy-back policies for unopened, marketable products, protecting the financial well-being of their distributors.

Check for:

  • Clear return and refund policies
  • No penalties for returning unsold inventory
  • No requirement to stockpile inventory to remain eligible for commissions

GFDSA requires member companies to uphold fair inventory return standards as part of their ethical obligations.

GFDSA: Here to Protect and Empower

At GFDSA, we actively monitor and guide our member companies and associations to ensure they:

  • Operate ethically and transparently
  • Promote legitimate, product-based business models
  • Protect both consumers and independent distributors through the GFDSA World Code of Ethics

When in doubt, contact your local GFDSA-recognized Direct Selling Association to verify the legitimacy of a company or opportunity.

Where to Go for Help

How to File a Complaint Under the GFDSA World Code of Ethics

The Global Federation of Direct Selling Associations (GFDSA) is committed to protecting the rights of consumers, distributors, and companies by strictly enforcing the GFDSA World Code of Ethics. All companies affiliated with GFDSA-recognized Direct Selling Associations (DSAs) must fully comply with the ethical standards established by their local DSA and the global GFDSA framework.

You can file a formal complaint if you believe a direct-selling company or its representative has violated these standards. GFDSA provides a transparent and structured resolution process to ensure fairness, accountability, and professionalism.

Step 1: Try to Resolve the Issue Directly

Before escalating your complaint, attempt to resolve the matter directly with the individual seller or company involved. Prepare a written complaint including the following:

  • The date and detailed description of the incident
  • Names of all parties involved
  • The section(s) of the Code of Ethics you believe were violated
  • Any efforts you've made to resolve the issue
  • The value of the product/service, if applicable (include invoices, receipts, or order forms)
  • The response or lack thereof from the company or individual
  • The current status of the issue
  • The remedys or resolution you are seeking

Allow the company or representative up to 30 days to respond in good faith.

Step 2: Contact the GFDSA's Member Regional Direct Selling Association

Code Administrator

If the issue remains unresolved, submit your complaint to the Code Administrator of your Regional Direct Selling Association (RDSA). Include the same documentation outlined in Step 1. Every GFDSA-recognized RDSA has a designated Code Administrator responsible for ensuring compliance with ethical standards.

The Regional Direct Selling Association will review and facilitate resolution between you and the company.

Step 3: Escalate to GFDSA (if necessary)

Suppose your national DSA is unable to resolve the matter to your satisfaction. In that case, you may submit your complete complaint history, along with responses from both the company and the national DSA, to GFDSA's Ethics Oversight Unit via email at:

ethics@gfdsa.org (example email, can be customized)

GFDSA will review your case and consult directly with the Regional Direct Selling Association and the company's headquarters to ensure a fair resolution.

International Complaints & Extra-Territorial Protection

Even if:

  • Your country does not have a Regional Direct Selling Association (RDSA)or
  • The company is not a member of your Regional Direct Selling Association (RDSA)

You can still file a complaint if the company is a member of the Regional DSA in its home country, provided that GFDSA recognizes the Regional Direct Selling Association (RDSA).

What to do:

  • Identify the company's headquarters location.
  • Confirm its membership in the Regional Direct Selling Company in that country.
  • Submit your complaint and supporting documents to that country's Regional Direct Selling Association Code Administrator and copy GFDSA for reference.

You should report the issue to your local consumer protection agency or government body if the company is not a GFDSA-affiliated Regional Direct Selling Association (RDSA) member.

Ethics and Accountability in Action

GFDSA and its member Regional Direct Selling Association (RDSA) uphold the direct selling industry's commitment to consumer protection, ethical practices, and responsible growth. Our complaint resolution process is:

  • Free, fair, and confidential
  • Focused on restorative resolution and transparency
  • Anchored in the values of justice, education, and industry integrity

If you need guidance on whether a company is GFDSA-affiliated or help drafting your complaint, please contact your Regional Direct Selling Association (RDSA) or email GFDSA directly.

GFDSA is here to protect your voice — because trust is the foundation of our industry